nogh88 Responsible Gaming — Play Smart, Stay in Control

Protecting Minors in the Household

If you share a computer, tablet, or mobile device with persons under the age of 18, it is your responsibility as the account holder to ensure that those individuals cannot access your nogh88 account. We recommend the following steps:

• Always log out of your nogh88 account when you have finished a session, particularly on shared devices.
• Use the password or biometric lock feature on your mobile device to prevent unauthorised access.
• Do not store your nogh88 login credentials in any location accessible to minors (for example, do not save passwords in a shared browser profile).
• Consider using device-level parental control software to restrict access to gambling websites on any device used by persons under 18.

Gambling problems can develop gradually and are not always easy to recognise in yourself. nogh88 encourages all players to periodically reflect on their gambling behaviour. The following warning signs may indicate that gambling is becoming a problem rather than a form of entertainment.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to use one of the protective tools described below, or to contact the nogh88 responsible gaming team directly. Acting early is always the most effective approach.

Deposit limits are one of the most effective tools available for keeping your gambling activity within comfortable financial boundaries. nogh88 allows every account holder to set a personal deposit limit at any time, directly from within the account settings panel.

Available Limit Types

• Daily Deposit Limit: The maximum total amount in BDT that you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) within a single 24-hour period.
• Weekly Deposit Limit: The maximum total amount you can deposit within any rolling 7-day period.
• Monthly Deposit Limit: The maximum total amount you can deposit within any rolling 30-day calendar period.

How Limit Changes Work

• Reducing a limit takes effect immediately. If you reduce your daily deposit limit from ৳10,000 to ৳3,000, the new limit applies to any deposit attempted from that moment onwards.
• Increasing a limit is subject to a mandatory 24-hour cooling-off period. The increase will not take effect until 24 hours after the request is submitted. This delay is intentional — it gives you time to reconsider whether the increase is genuinely in your interest.
• Removing a limit entirely follows the same 24-hour cooling-off rule as a limit increase.

A time-out is a short-term break from the nogh88 platform. It is intended for players who feel they need a pause but are not ready to commit to a longer self-exclusion. During a time-out, you cannot log in to your account, place bets, or access any games. Your account balance is preserved and will be available when the time-out expires.

Available Time-Out Durations

• 24-hour time-out — a one-day pause, effective immediately upon request.
• 7-day time-out — a one-week break from the platform.
• 30-day time-out — a full calendar month away from nogh88.
• Custom duration — contact the support team to request a cooling-off period of a specific length not covered by the standard options above.

Session Time Reminders

Separate from the account-level time-out, nogh88 also offers session duration reminders. You can set a notification to appear on screen after a chosen number of minutes of continuous play — for example, 30 minutes, 60 minutes, or 90 minutes. At that point, the platform will display a reminder showing how long you have been playing and how much you have wagered during the session, and will offer you the option to end the session immediately.

Self-exclusion is the strongest protective measure available on the nogh88 platform. When you request a self-exclusion, your account is suspended immediately. You will be unable to log in, place bets, or make deposits for the entire duration of the exclusion period you select.

Self-Exclusion Periods

• 6-month self-exclusion
• 1-year self-exclusion
• 3-year self-exclusion
• Permanent self-exclusion — your account is closed indefinitely with no automatic reactivation. This is the recommended option for players who feel they have a serious gambling problem.

How to Request Self-Exclusion

1. 1 Via Account Settings: Log in to your nogh88 account, go to Account Settings → Responsible Gaming → Self-Exclusion, choose your desired exclusion period, and confirm. The exclusion takes effect within minutes.
2. 2 Via Live Chat: Contact the nogh88 support team through the 24/7 live chat feature and request self-exclusion verbally. The support agent will process the request immediately during the conversation.
3. 3 Via Email: Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and mobile number. The responsible gaming team will action the request within two hours of receiving your email.

What Happens During Self-Exclusion

• Your account is immediately suspended and access is blocked.
• Any pending withdrawal requests will be processed normally — funds owed to you are not forfeited.
• nogh88 will make every reasonable effort to ensure that you do not receive promotional communications during the exclusion period.
• Any bonus balances that have not yet been wagered will be voided at the point of exclusion.

Beyond deposit limits, time-out, and self-exclusion, nogh88 provides a broader set of account controls designed to support responsible play at every level.

If you feel that gambling is negatively affecting your life, your finances, or your relationships, please do not wait — reach out for support. The nogh88 responsible gaming team is available 24 hours a day, 7 days a week, and our staff are trained to respond with care, discretion, and practical guidance.

Seeking help is a sign of strength, not weakness. Many players in Bangladesh and around the world have successfully managed gambling-related difficulties with the right support in place. The first step is simply making contact.

Responsible gaming is not a checkbox for nogh88 — it is a core part of how we build and operate this platform. We believe that a player who gambles safely, within their means, and in full control of their activity, is a player who enjoys nogh88 as it was intended: as a form of entertainment.

nogh88 actively monitors player activity for patterns that may indicate problem gambling behaviour, including sudden large increases in deposit frequency or volume, extended unbroken play sessions, and repeated rapid deposits following withdrawals. Where our monitoring systems flag a potential concern, our responsible gaming team may proactively reach out to the player to check in and offer support tools — even if the player has not raised a concern themselves.

We train all nogh88 customer support staff in responsible gaming awareness so that any agent handling a live chat, email, or WhatsApp conversation is equipped to identify signs of distress and to escalate the matter to our specialist responsible gaming team when appropriate.

nogh88 is committed to continuous improvement of its responsible gaming programme. We review our tools, policies, and staff training materials on a regular basis, and we welcome feedback from players who have suggestions for how we can do better. If you have feedback on the responsible gaming features available at nogh88, please email [email protected] with the subject line "Responsible Gaming Feedback".