nogh88 Privacy Policy — How We Handle Your Personal Data

nogh88 collects personal information from you through several channels: directly during the account registration process, through your ongoing use of the platform, from payment processors when you make a deposit or withdrawal, and from third-party identity verification providers during the KYC review process.

Registration & Identity Data

When you create a nogh88 account, we collect the following information:

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used for age verification — all players must be 18 years or older).
• Registered mobile number in Bangladesh (used for account authentication, SMS alerts, and WhatsApp support).
• Email address (used for account correspondence, transaction confirmations, and promotional communications where opted in).
• Username and hashed password chosen at registration.
• Residential address in Bangladesh (required for KYC verification at the withdrawal stage).

Financial & Transaction Data

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, nogh88 collects:

• The mobile wallet number or bank account identifier associated with your payment method.
• Transaction reference numbers generated by your payment provider.
• Deposit amounts, withdrawal amounts, and the timestamps of each transaction.
• Account balance history and betting activity records, which are retained for regulatory and responsible gaming audit purposes.

Technical & Usage Data

When you access the nogh88 platform, our servers automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level, not precise GPS).
• Device type, operating system, and browser version.
• Pages visited, games played, session duration, and feature interaction logs.
• Referring URL (the page you visited before arriving at nogh88).

KYC Verification Documents

As part of our Know Your Customer process, you may be asked to submit scanned copies or photographs of identity documents such as your National Identity Card (NID), passport, driving licence, or utility bills. These documents are handled by our secure KYC processing infrastructure and are not accessible to general staff.

nogh88 processes personal data only where we have a legitimate legal basis to do so. The following table summarises the primary purposes for which we use your data and the corresponding legal basis for each processing activity.

nogh88 will not use your personal data for any purpose that is incompatible with those described in this Privacy Policy without first obtaining your explicit consent or establishing a fresh legal basis for the new processing activity.

nogh88 does not sell, rent, or otherwise commercially disclose your personal data to third parties. Data is shared with external parties only in the specific, limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Payment Processors

To process your financial transactions, nogh88 shares relevant payment and account identification data with our partner payment processors, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners process data strictly under their own privacy frameworks and are contractually prohibited from using nogh88 player data for any purpose other than completing the requested transaction.

Game & Technology Providers

nogh88 delivers live casino games, slots, and sports data through partnerships with providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive a session token and anonymised player identifier to deliver game sessions. They do not receive your full name, mobile number, payment details, or other directly identifying information unless this is strictly necessary for the delivery of a specific service feature.

Identity Verification Providers

nogh88 works with specialist third-party KYC and AML screening providers to verify the identity and age of account holders. These providers process identity document images and personal details on nogh88's behalf and are subject to strict data processing agreements. Your KYC documents are never shared more broadly.

Regulatory & Legal Disclosure

nogh88 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction in response to a lawful request, court order, or legal obligation. In such cases, nogh88 will disclose only the minimum data required to satisfy the request and will notify the affected player where it is legally permissible to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of the nogh88 business, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to the privacy practices applicable to your data prior to the transfer taking effect.

nogh88 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to operate the platform effectively, maintain session security, and improve your experience. Below is a plain-language explanation of the types of cookies we use.

Strictly Necessary Cookies

These cookies are essential for the nogh88 platform to function. They maintain your login session, store your authentication token, and protect against cross-site request forgery (CSRF) attacks. Without these cookies, core platform features — including account login, balance display, and game launch — cannot function. These cookies cannot be disabled without effectively preventing platform use.

Preference Cookies

These cookies remember your platform preferences, such as your chosen language, odds display format, and preferred deposit method. They improve your experience by ensuring you do not need to re-enter these settings on every visit.

Analytics Cookies

nogh88 uses anonymised, aggregated analytics data to understand how players use the platform — which pages are visited most often, where players encounter difficulties, and how game categories perform. This data does not identify you personally and is used solely to improve the platform. Analytics data is not shared with advertising networks.

Managing Your Cookie Preferences

You can control cookie behaviour through your web browser's settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is set. Please be aware that disabling strictly necessary cookies will impair your ability to use the nogh88 platform. Instructions for managing cookies are available in the help documentation for your browser.

nogh88 takes the security of your personal data seriously. We have implemented a layered set of technical and organisational controls designed to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction.

• Encryption in Transit: All communication between your device and the nogh88 platform is encrypted using TLS 1.2 or higher with 256-bit key strength. Unencrypted HTTP connections are automatically redirected to HTTPS.
• Encryption at Rest: Personal data stored in nogh88 databases is encrypted at rest using AES-256 encryption. Encryption keys are stored separately from the encrypted data and are rotated on a regular schedule.
• Password Security: Account passwords are hashed using a modern, salted hashing algorithm. nogh88 staff cannot view your password in plain text. If you forget your password, a secure reset link is issued to your registered email address or mobile number.
• Access Controls: Internal access to player data is restricted on a strict need-to-know basis. Staff members who handle personal data undergo data privacy training and are subject to confidentiality obligations.
• Intrusion Detection: nogh88 operates automated intrusion detection and anomaly monitoring systems that alert our security team to unusual access patterns or potential breaches in real time.
• Regular Security Audits: The nogh88 platform undergoes regular independent security assessments to identify and remediate potential vulnerabilities.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, nogh88 will notify affected account holders without undue delay, providing details of the nature of the breach, the data affected, and the steps we are taking to address it.

nogh88 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, after which it is securely deleted or anonymised. The following retention periods apply to the main categories of data we hold:

• Active Account Data: Retained for the lifetime of your nogh88 account plus a minimum of five years following account closure. This retention period is required by anti-money laundering record-keeping standards.
• KYC Verification Documents: Retained for a minimum of five years following account closure or the date the document was submitted, whichever is later.
• Transaction Records: Deposit, withdrawal, and betting transaction logs are retained for a minimum of five years from the transaction date.
• Marketing Opt-In Records: Records of your marketing consent (or withdrawal of consent) are retained for the lifetime of your account plus three years, to demonstrate compliance with consent requirements.
• Support & Communications Records: Records of live chat, email, and WhatsApp support interactions are retained for three years from the date of the interaction.
• Technical Logs: Server access logs and session logs are retained for 12 months from the date of generation, after which they are deleted unless required for an ongoing investigation.

When the applicable retention period expires, nogh88 securely destroys or irreversibly anonymises the relevant data so that it can no longer be linked to any identifiable individual.

As a nogh88 account holder, you have a number of rights in relation to the personal data we hold about you. These rights are detailed below. To exercise any of these rights, please contact the nogh88 data team at [email protected] with the subject line "Privacy Rights Request". We will respond within 14 business days of receiving a verified request.

• Right of Access: You have the right to request a copy of all personal data nogh88 holds about you, together with information about how it is used and with whom it is shared. This is commonly referred to as a Subject Access Request (SAR).
• Right to Rectification: If any personal data nogh88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information (email address, contact number) directly from within your account settings.
• Right to Erasure: You may request that nogh88 delete your personal data where there is no longer a lawful basis for us to retain it. Please note that we may be required to retain certain data for legal or regulatory reasons even after account closure, as described in Section 6 above.
• Right to Restrict Processing: You have the right to request that nogh88 restricts the processing of your personal data in certain circumstances — for example, while you are contesting the accuracy of data we hold about you.
• Right to Data Portability: You may request a copy of the personal data you have provided to nogh88 in a structured, machine-readable format (such as CSV) so that it can be transferred to another service provider.
• Right to Object: Where nogh88 processes your data on the basis of legitimate interest (such as for analytics or responsible gaming monitoring), you have the right to object to that processing. We will cease the processing unless we can demonstrate a compelling legitimate ground that overrides your interests.
• Right to Withdraw Marketing Consent: Where you have opted in to receive promotional communications from nogh88, you may withdraw that consent at any time by clicking the unsubscribe link in any marketing email, by updating your communication preferences in account settings, or by contacting [email protected].

nogh88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. The date at the top of this page indicates when the policy was last revised.

Where a change is material — meaning it significantly alters the way nogh88 collects, uses, or shares your personal data — we will notify registered account holders via email and through a prominent notice on the nogh88 platform at least 14 days before the change takes effect. Continued use of the platform following that notice period constitutes acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how nogh88 protects your information. If you have any questions, concerns, or feedback about this policy or about the way nogh88 handles your personal data, please contact us using the details below:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 directly on the nogh88 platform
• WhatsApp: +880 1700 000000 (WhatsApp only, Bangladesh Standard Time preferred)

nogh88 aims to resolve all privacy-related enquiries within 2 business days. For formal Subject Access Requests or other statutory privacy rights requests, the resolution window is 14 business days from receipt of a verified request.